Frequently Asked Questions
Everything you need to know about your OpTic order.
What is the standard shipping timeframe?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally range from 7-14 business days.
How do I initiate a return or exchange?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging. Simply contact our support team with your order number to receive a return label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How should I care for my OpTic apparel?
To maintain the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry, or tumble drying on low heat.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Are your products true to size?
Most of our items feature a modern, athletic fit. We recommend checking the detailed size chart located on each product page to ensure the perfect fit.